Traditional kettles are eye-catching features in every kitchen, even those with the most modern of equipment. That blend of old and new has inspired our hand-crafted Richmond Heritage No.7, suitable for use on ceramic, glass-topped and induction hobs.
Made with the highest grade of pure copper and lead-free silver solder, this seamless kettle is spun by hand in England and delivers a classic whistle as it comes to the boil. Produced using traditional Edwardian methods, it’s a touch of the 20th century, fit for the kitchens of the 21st.
Prior to First Use
Rinse the inside of your kettle thoroughly, fill just below the centre seam. Boil the water and discard.
Do not be alarmed if the bottom section appears discoloured after the first use, this is due to the polishing compound which is used during the manufacturing process. Once your kettle has cooled, the area can be wiped over with a soft lint-free cloth and warm water to remove this.
We recommend using filtered water in your Richmond kettle – especially in areas of hard water – not least as a care tip for your kettle, but it will also enhance the taste of your tea.
All Richmond kettles have an iconic whistling mechanism engineered using a ball and valve assembly situated within the spout. It is perfectly normal when pouring to hear the ball rattle inside the spout.
When boiling your kettle always use a medium heat setting.
Over a period of time, the copper kettle will change colour shades and develop a patina (a green or brown film on the surface of the copper, produced by oxidation). This is a completely natural process and does not affect the water prepared in the kettle. You may polish this away if you desire. Be aware that soft characteristics of copper mean that the kettle is sensitive to scratches. Use caution if storing the kettle in a cabinet or sitting on your stove top.
Cleaning and Descaling
We highly recommend not to use abrasive cleaners on any part of your Richmond kettle. It is also important to ensure there is sufficient water before putting the kettle on the heat to prevent potential damage. Do not let your kettle boil dry, in the event that it does, allow it to cool naturally. Do not under any circumstances fill the hot kettle with cold water as this will damage the tin lining.
Should you need to descale your kettle, ensure a non-acidic de-scaler is used. NEVER put vinegar, lemon juice or any other acidic descaling solution into your kettle as this may damage the 100% pure tin lining.
Richmond Kettle Company guarantee your kettle or accessories purchased on this site for a period of twelve months from the date of purchase on your receipt, or where gift vouchers have been purchased the guarantee will be effective from date of redemption of voucher.
The guarantee will cover any problem resulting from faulty material, faulty workmanship or manufacture.
Richmond Kettle Company kettles will repair or replace products at their discretion that are found to be faulty in any way. Our craftsmen use traditional Edwardian methods to spin each one by hand giving every kettle its own characteristics, and any small blemishes created in the manufacturing processes are described as the kettles DNA, which makes each kettle unique. Where products are purchased from a retail outlet please return to your supplier in the first instance.
If you return the product with your receipt and provided the damage is not due to customer negligence, we will provide either a replacement product or a full refund. Replacements are provided at no extra cost to our customers.
This does not affect your statutory rights.